Customer Support/ Questions.

1. How does this all work ? Simple. You are purchasing a username and password to get into the members section. The purchase is a One Time, One Month membership.(No recurring charges) Once you are in the member section, Your download Username and Password is displayed. You need This username/Password combination to load the videos. This combination may change randomly. Tip : When you are ready to download the video(s) of your choice, right click the link and save your movie by clicking "save target as" (for IE) Use "save link as" (for firefox). When you do so, you can download it into any folder on your PC you want for later viewing. The movie will never expire, it is yours to keep. When you just left click, the movie will NOT be saved to your computer. 2. What kind of player do I need to view the Movies. These Videos are in the WMV (video for windows) format. Windows Media Player will play these videos. There are many other players out there that will play the WMV format also., A example is Real Media. If you don't have a player, you can download it at these links : Windows Player                      Real Player We truely recommend the Windows Player. If you want to convert your movie into something else, you can always browse the free software boards like Tucows to find converters of any kind. Though we tested our WMV format movies ourselves on several different computers with Windows operating systems, we cannot guarantee that it will play on your computer to. If you experience any compatabillity problem, we advise you to visit Microsoft to solve your problem and or download/install a different codec. 3. Can I use DialUp connection to Download the Video. Sure you can. BUT.......You have 4 days to download a video, and you are probably going to need 4 days to when you use a Dialup connection. The file sizes vary between 400 and 700 Megabyte. So..We DO NOT recommed using dialup !!!! 4. File size versus Screen size and Quality. The file size varys between 400 and 700 Megabyte. The Screen size that the movies will play in is 320-240. Why did we use a small screen size instead of full screen ? This way we could keep the file size acceptable and still have great quality. You can easily double the screensize to 200% and enjoy details. You can even blow up the screen to full size and enjoy great quality. Now, of course, the bigger you set your screensize the lesser quality. Still, the videos are coded for a 1 MB stream which will ensure DVD quality in a 320-240 screen. One thing to remember. These videos are real BDSM videos, the action is real. Even though there are some silly storylines the action is real, performed and filmed by amateurs having fun. Needless to say, all content and action was filmed with the full models concent and cooperation. 5. Other remarks, a couple of things you have to know. No, we will not send you our models. You think this is a stupid remark ? If you only knew :) © Copyrights. These movies are produced and copyrighted by Unlimited Desires Netherlands and are subject to global copyright. The fee you paid for downloading your movie constitues a licence for you to view the movie you paid for. View it as many times you want.Copyright violations WILL be procecuted Technical Support. When it comes to questions about video not playing, then Microsofts website will be your best bet. Every PC is different, so don't ask us to solve your local computer problems, simply because we don't know your system. If a video won't play, it is usually a codec problem that can easely be solved by downloading the codec from microsoft. Here are some very useful links. Microsoft Windows Media Faq Microsoft about codecs Microsoft Player and Codecs Download Page We hope this page was useful and aswered your questions. If you have any other questions, we will try to answer you. You can write us at support@slave-videos.com Back to the Index